filed under Television | WTF?
do i need cox*
2:32PM ON
07/17/2008
BY
Beth Comery
I am not the only person who has been commenting on Cox’s choppy and undependable signal lately, but last night takes the cake. ‘Late Night with Conan O’Brien’ had on Seth Green, Eugene Mirman, and Russell Brand. It does not get any better than that folks — what was it, ‘adorable’ night? (At least RB got past immigration this time.) But for about the first 12 minutes of the show the signal was kaput! Cox customers saw nothing but a “Gone Fishing” sign. That’s considered a lot of dead air in the TV business I believe. And it blacked out twice during the Russell Brand segment as well. (Go here to watch the segment.) This is not the first time I have lost patience with Cox — maybe it’s time to get a dish.
*(That’s right Jersey Girls, I’m throwing down. I can talk dirty and get my numbers up too. See you at the next Christmas Party — we’ll see who’s on top then.)
July 17th, 2008 at 2:57PM
ethan Says:
I hate Cox (only when spelled that way), but I wouldn’t recommend going to satellite, because in my experience that nonsense cuts out pretty much entirely any time the weather is less than 100% perfect.
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July 18th, 2008 at 9:39AM
jwest Says:
I’ve had satellite for 3 years now and it’s only cut out twice in that time and the weather was really, really bad. It is a bummer that the cutouts happen during bad weather and that’s the time you need the service. But that’s what DVDs are for, right?
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July 19th, 2008 at 7:14PM
dave Says:
yeah we’ve been getting outages of the past two weeks. dead air for up to an hour each time. when i call cox they tell us to chill b/c they have the right to do maintenance at at point in the 12am-6 am window. every night. that’s like (1/4 of every day! can you imagine saying, we provide a 24/7 service, but 1/4 time it could be down. insane.) anyway, that’s when we watch tv the most. seriously, even if we’re watching frasier it matters. i’m going to murder these people.
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July 23rd, 2008 at 2:31PM
Amy Says:
Beth, I was reading this thread this afternoon and am sorry to hear that your services were temporarily interrupted last week.
Dave, I’m also sorry you did not have a great experience when you called us. However, it is true that we try to conduct our network upgrades and maintenance at a time that is the least disruptive to as many customers as possible.
I checked with our network team and they are going to be completing the work they began last week in Beth’s area again tonight, starting at 2 a.m. It should take about three hours to complete. If you have any problems, please let me know.
Thanks,
Amy Quinn
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